The Scoop

Pet Sitter Reno: The Scoop

Pet Sitting Hours

Pet sitting hours are between 7:00 am and 8:30 pm. An after-hours fee will apply to visit requests before 7:00 am and 8:00 pm. Dogs must be visited at least twice a day per each full day you are away and cats at least once every 24-hours while you are away.

Visit Priority

While I do my best to accommodate all time requests, please understand some animals have more urgent needs than others. When I schedule morning visits, pets needing timely medications and dogs requiring potty breaks are given priority. All other animals will be scheduled to follow.

Pet Supplies

I ask that you leave enough pet supplies; food, litter, treats, etc. However, I don’t mind “running to the store.” Upon your return home, you will be billed for the cost of the supplies, plus $20 to cover time and travel.

Dog Behavior

I reserve the right to refuse service or terminate service at any time before or during visits if your pet shows any form of human aggression.

Medication

If your pet is on medication this needs to be discussed prior to scheduling service. I reserve the right to refuse service based upon pet medication needs.

Pet and House Clean-up

I will properly dispose of pet waste and do the best to clean up any accidents your pet may have. I cannot be held responsible for stains created by your pet. Please provide plastic bags, disposable gloves, old towels, cleaning products, paper towels, trash bags and indicated where you would like the waste disposed of.

Secured Areas

It is your responsibility to pet-proof any areas of your home and yard to which your pet has access. This includes thoroughly inspecting fences, gates, latches, pet doors, invisible fence/collars, closing doors, etc. I cannot be held not liable for any injuries your pet may sustain while on its property including death should pet escape. I cannot be held liable for animal control fines.

Vaccinations

Ruff Ruff Ruff meow cannot provide pet care to any dog or cat that is not current on its rabies vaccine. Please make sure your pet is up to date on this vaccine before scheduling services.

Dogs: Dogs must be up to date on their rabies and parvo vaccines, with the exception of puppies. Puppies that haven’t received all of their puppy vaccines won’t be taken out for walks until they have completed their puppy series which is usually around 16 weeks of age.

Cats: All cats including indoor-only cats, must be up to date on their rabies vaccine.

Titer Tests

Pets that are using vaccine titers in place of vaccinations must supply the date of the most recent titer test from pets veterinarian. Animals who are medically exempt from the rabies vaccination need to have a letter from the exempting veterinarian.

Cats

Many cats are shy, not friendly to strangers, some may hiss and swat and others may not want to make an appearance during your absence if this is the case, then the pet sitting visit will be cut short after cats needs of food, water and litter box scooping have been met.

Payment

Pet sitting is a pre-paid service. Payment by check or electronic funds transfer is preferred and must be received in full prior to the first scheduled pet sitting visit.

Job Sharing

It is my policy to avoid shared pet care with friends and neighbors. An exception may be made for immediate family members. I cannot assume responsibility for your pet and property if third parties are invited to enter the premises during your absence. I will work around housekeepers, gardeners, lawn mowing service, pool/pond maintenance workers, etc., but again cannot assume responsibility should something happen to your pet or home while allowing a third party to enter your property during your absence.

Cancellations

At this time, I don’t charge for cancellations. If you must cancel, please do so sooner rather than later, if at all possible.

Schedule Changes

It is not unusual for trip plans to change at the last minute. However, please understand that I carefully set aside time to serve you and other clients. If pet care needs to be extended I must be contacted immediately. There is no guarantee that I will be able to continue service beyond the original agreed upon end date of service. Any charges for unplanned services, such as additional visits, food, supplies will be due immediately upon your return.

Inclement Weather

Although all reasonable efforts will be made to provide the agreed upon services, inclement weather (e.g., snow or ice), national emergencies, acts of God, or other circumstances beyond my control may delay or prevent visits.  In such a case, your emergency contact person will be notified so that other arrangements can be made, if necessary. All visits that are canceled as a result of inclement weather are credited to your account for use toward future services.

Pet Emergencies

In the event your pet becomes ill or injured, I will make every possible attempt to contact you and your emergency contact.  If your veterinary office is closed during your pets’ emergency, then your pet will be transported to Animal Emergency Center or Sierra Veterinary Specialist & Emergency Center. You will be responsible for all medical and financial arrangements with the veterinarian. Cats must have a pet carrier to be transported in. Ruff Ruff Ruff meow will not be responsible for medical decisions regarding your pet, or for financial payment for any veterinary medical care.

Emergency Contact

I strongly advise that you to give a house key to a nearby neighbor that will be home while you are out of town in the event that I cannot get to your pet due to storms, icy roads, fire or personal emergency. Please keep me current with your emergency contact name and phone number.

Alarm System

I cannot be held liable for any charges, fines, or other damages resulting from the malfunction of false alarms that may occur during the pet sitting service period.

You’re Home!

Please call or text me as soon as you return home. If I don’t hear from you, and I am unable to reach you, I’ll continue to make visits to assure the continued health and safety of your pets. In such a case, you will be charged for any additional visits. I will not assume that you have returned home safely unless we hear from you.

Any reference on this website, or any linkages from this website to the website of another party, do not constitute or imply the endorsement, recommendation, or favoring of Ruff Ruff Ruff meow.