The Scoop

The Scoop

Customized Visits

Ruff Ruff Ruff meow’s pet sitting service goes above and beyond for their furry, four-legged friends. Ruff Ruff Ruff meow strives to become your go-to pet sitter.  All visits are customized to fit your pet by keeping them (as close as possible) on their normal routine which will include; feeding, fresh water, walks/playtime, litter box scooping, and most importantly, lots of attention. Basic home care services are also included such as; collecting the newspaper, mail, packages, indoor and outdoor potted plant watering, alternating lights, opening and closing window coverings, and rolling out the trash and recycling carts.

Upon your return, you will enjoy the best part of hiring Ruff Ruff Ruff meow, a happy, healthy pet greeting you as you walk through the front door!

Pet Sitting Hours

Pet sitting hours are between 6am and 8pm. Dogs must be visited at least twice a day per each full day you are away and cats at least once every 24-hours that you are away. Please understand that a specific visit time cannot be guaranteed. You may give me a preferred time and I will take that into consideration when I make up my daily schedule and do my best to be there within a 2-hour window – one hour before to one hour after.

Pet Supplies

It is the responsibility of the pet owner to provide adequate pet food, litter, and other necessary supplies for use during your absence. If Ruff Ruff Ruff meow must make an unscheduled trip to the store to replenish these supplies, a fuel/labor surcharge of $19 per half hour will be charged to you. This charge will be in addition to any costs incurred in purchasing the supplies. Every reasonable attempt will be made to provide the same brand, flavor, etc as currently used by you, a substitute for a similar product may be necessary. Supplies will be purchased at the closest available location without regard to the product value. Payment is due immediately upon your return.

Dog Behavior

Ruff Ruff Ruff meow reserves the right to refuse service or terminate service at any time before or during visits if your pet shows any form of human aggression. Ruff Ruff Ruff meow will not walk any dog who is uncontrollable on a leash or pulls excessively.

Medication

If your pet is on medication this needs to be discussed prior to scheduling service. Ruff Ruff Ruff meow reserves the right to refuse service based upon pet medication needs.

Pet and House Clean-up

Ruff Ruff Ruff meow will properly dispose of pet waste and do the best to clean up any accidents your pet may have. Ruff Ruff Ruff meow is not responsible for stains created by your pet. Please provide plastic bags, disposable gloves, old towels, cleaning products, paper towels, trash bags and indicated where you would like the waste disposed of.

Secured Areas

It is the responsibility of the pet owner to pet-proof any areas of the home and property to which pet has access. This includes thoroughly inspecting fences, gates, latches, pet doors, invisible fence/collars and other devices meant to keep your pet inside of or away from any areas your pet is not allowed access. Ruff Ruff Ruff meow is not liable for any injuries your pet may sustain while on its property including death should pet escape. Ruff Ruff Ruff meow cannot be held liable for animal control fines.

Vaccinations

All dogs must be current on their rabies and parvo vaccines.

All cats, including indoor-only cats must be current on their rabies and feline distemper.

Titer Tests

Pets that are using vaccine titers in lieu of vaccinations must supply the date of the most recent titer test from pets veterinarian. Animals who are medically exempt from the rabies vaccination need to have a letter from the exempting veterinarian.

Cats

Many cats are shy and aloof and may not want to make an appearance during your absence if this is the case, then the pet sitting visit will be cut short after cats needs of food, water and litter box scooping have been met.

Payment

Pet sitting is a pre-paid service. Payment by check or electronic funds transfer is preferred and must be received in full prior to the first scheduled pet sitting visit.

Job Sharing

It is policy to avoid shared pet care with friends and neighbors. An exception may be made for immediate family members. Ruff Ruff Ruff meow cannot assume responsibility for your pet and property if third parties are invited to enter the premises during your absence. Ruff Ruff Ruff meow will work around housekeepers, gardeners, lawn mowing service, pool/pond maintenance workers, etc., but again cannot assume responsibility should something happen to your pet or home while allowing a third party to enter your property during your absence.

Cancellations

Ruff Ruff Ruff meow does not charge a cancellation fee at this time but, greatly appreciates your advanced notice in the event you need to cancel services.

Schedule Changes

It is not unusual for trip plans to change at the last minute. However, please understand that Ruff Ruff Ruff meow carefully sets aside time to serve you and other clients. If pet care needs to be extended Ruff Ruff Ruff meow must be notified immediately. There is no guarantee that Ruff Ruff Ruff meow will be able to continue service beyond the original agreed upon end/return date of service date. Any charges for unplanned services, such as additional visits, food, supplies will be due immediately upon your return.

Inclement Weather

Although all reasonable efforts will be made to provide the agreed upon services, inclement weather (e.g., snow or ice), national emergencies, acts of God, or other circumstances beyond my control may delay or prevent visits.  In such a case, your emergency contact person will be notified so that other arrangements can be made, if necessary. All visits that are canceled as a result of inclement weather are credited to your account for use toward future services. Please note that I may shorten exercise time during heavy rainfall, cancel outdoor activity during lightning and/or thunderstorms or extreme heat.  In such cases, exercise time will be replaced with indoor playtime and TLC.

Pet Emergencies

In the event your pet becomes ill or injured, Ruff Ruff Ruff meow will make every possible attempt to contact you. If you cannot be reached, Ruff Ruff Ruff meow’s discretion will be used as to whether your pet needs veterinary care. Ruff Ruff Ruff meow will provide transportation at a rate of $19 per half hour to your veterinarian. If your veterinary office is closed during your pets’ emergency, then your pet will be transported to Animal Emergency Center or Sierra Veterinary Specialist & Emergency Center. You will be responsible for all medical and financial arrangements with the veterinarian. Cats must have a pet carrier to be transported in. Ruff Ruff Ruff meow will not be responsible for medical decisions regarding your pet, or for financial payment for any veterinary medical care.

Emergency Contact

It is strongly advised that you to give a house key to a nearby neighbor that will be home while you are out of town in the event that Ruff Ruff Ruff meow cannot get to your pet due to storms, icy roads, fire or personal emergency. Please keep Ruff Ruff Ruff meow current with your emergency contact name and phone number.

Alarm System

If your home is equipped with an alarm system, it is your responsibility to provide training and alarm codes in order for Ruff Ruff Ruff meow to properly operate the alarm system. If during a pet sitting service period, the alarm system generates a false alarm that dispatches emergency personnel, or if the system fails to generate an alarm under legitimate circumstances, Ruff Ruff Ruff meow is not liable for any charges, fines, or other damages resulting from the malfunction of false alarms.

When You Return

Please contact Ruff Ruff Ruff meow by text or phone indicating that you have safely returned. If this communication is not received from you by your expected return date/time, Ruff Ruff Ruff meow will try to reach you by phone or text. If you cannot be reached to confirm that you have safely returned home, Ruff Ruff Ruff meow will continue the routine care that was planned and mutually agreed upon for your pets until you do safely return home. This will be billed to you at your normal rate for service.