The Scoop

The Scoop Reno Pet Sitter

 

Customized Visits

Ruff Ruff Ruff meow’s pet sitting service goes above and beyond for their furry, four-legged friends. Ruff Ruff Ruff meow strives to become your go to pet sitter!  All visits are customized to fit your pet by keeping them (as close as possible) on their normal routine which will include; feeding, fresh water, walks/playtime, litter box scooping, and most importantly, lots of attentions! Basic home care services  are also included such as; collecting the newspaper, mail/packages, indoor/outdoor potted plant watering, alternating lights, opening and closing window coverings, and rolling out the trash/recycling carts.

Upon your return, you will enjoy the best part of hiring Ruff Ruff Ruff meow, a happy, healthy pet greeting you as you walk through the front door!

Visit Times

Dogs need at least two visits per each full day that you are away, and cats need at least one visit per each full day that you are away.

You know your pet best and therefore you make the decision on how many visits your pet would be comfortable with. Please be aware that a specific visit time cannot be guaranteed, and may change without notice.

  • Morning visits approx. 6:00 A.M. – 10:00 A.M. (Dogs are always first on the schedule, before cats.)
  • Afternoon visits approx.  11:00 A.M. – 3:00 P.M.
  • Evening/Bedtime visits approx.  4:00 P.M. – 8:30 P.M.

Pet Supplies

It is the responsibility of the pet owner to provide adequate pet food, litter and other necessary supplies for use during your absence. If Ruff Ruff Ruff meow must make an unscheduled trip to the store to replenish these supplies, a fuel/labor surcharge of $18 per half hour will be charged to you. This charge will be in addition to any costs incurred in purchasing the supplies. Every reasonable attempt will be made to provide the same brand, flavor, etc as currently used by you, a substitute of a similar product may be necessary. Supplies will be purchased at the closest available location without regard to the product value. Payment is due immediately upon your return.

Dog Walking

Sometimes dog walks may be cut short, or not happen at all due to inclement weather such as; heat, heavy rain, lightening,  gusty wind, icy roads/sidewalks. If this is the case, then your dog will be let outside for a potty break and time will be spent indoors.

Dog Behavior

Ruff Ruff Ruff meow reserves the right to refuse service or terminate service at any time before or during visits if your pet shows any form of human aggression. Ruff Ruff Ruff meow will not walk any dog who is uncontrollable on a leash, or pulls excessively.

Crating

At this time, Ruff Ruff Ruff meow cannot provide care to dogs that require daily or nightly crating.

Secured Areas

It is the responsibility of the pet owner to pet-proof any areas of the home and property to which pet has access. This includes thoroughly inspecting fences, gates, latches, pet doors, invisible fence/collars and other devices meant to keep your pet inside of or away from any areas your pet is not allowed access. Ruff Ruff Ruff meow is not liable for any injuries your pet may sustain while on its property including death should pet escape. Ruff Ruff Ruff meow cannot be held liable for animal control fines.

It is policy to avoid taking on clients with cats that are allowed to roam outside.

Vaccinations

All dogs must be current on their rabies and parvo vaccines.

All cats, including indoor only cats must be current on their rabies and  feline distemper.

Titer Tests

Pets that are using vaccine titers in lieu of vaccinations must supply the date of most recent titer test from pets veterinarian. Animals who are medically exempt from the rabies vaccination need to have a letter from the exempting veterinarian.

Cats

Many cats are shy and aloof and may not want to make an appearance during your absence, if this is the case, then all known hiding spots that you provided during our Meet and Greet will be checked at each visit.

Payment

Pet sitting is a pre-paid service. Payment by check is preferred and must be received in full prior to the first scheduled pet sitting visit. For ongoing monthly Dog Walking clients payment is due at the beginning of each month.

Third Parties

It is policy to avoid shared pet care with friends, family or neighbors.  As Ruff Ruff Ruff meow cannot assume responsibility for your pet and property if third parties are invited to enter the premises during your absence.

Ruff Ruff Ruff meow will work around house keepers, gardeners, lawn mowing service, pool/pond maintenance, etc., but again cannot assume responsibility should something happen to your pet while allowing a third party to enter your property during your absence.

On Call or Back-Up Sitter

Ruff Ruff Ruff meow is not available as an “on call” pet sitter.

Cancellations

Ruff Ruff Ruff meow does not charge a cancellation fee at this time but, greatly appreciates your advanced notice in the event you need to cancel services.

Schedule Changes:

It is not unusual for trip plans to change at the last minute. However, please understand that Ruff Ruff Ruff meow carefully schedules time to service you and other clients. If pet care needs to be extended Ruff Ruff Ruff meow must be notified immediately. There is no guarantee that Ruff Ruff Ruff meow will be able to continue service beyond the original agreed upon end/return date of service date. Any charges for unplanned services, such as additional visits, food, supplies will be due immediately upon your return.

Emergency Care

In the event your pet becomes ill or injured, Ruff Ruff Ruff meow will make every possible attempt to contact you. If you cannot be reached, Ruff Ruff Ruff meow’s discretion will be used as to whether your pet needs veterinary care. Ruff Ruff Ruff meow will provide transportation at a rate of $18 per half hour to your veterinarian. If your veterinary office is closed during your pets emergency, then your pet will transported to Animal Emergency Center on S. Virginia St. You will be responsible for all medical and financial arrangements with the veterinarian. Cats must have a pet carrier to be transported in. Ruff Ruff Ruff meow will not be responsible for medical decisions regarding your pet, or for financial payment for any veterinary medical care.

Emergency Contact

It is strongly advised that you to give a house key to a nearby neighbor that will be home while you are out of town in the event that Ruff Ruff Ruff meow cannot get to your pet due to snow, icy roads, fire or personal emergency. Please keep Ruff Ruff Ruff meow current with your emergency contact name and phone number.

Alarm System

If your home is equipped with an alarm system, it is your responsibility to provide training and alarm codes in order for Ruff Ruff Ruff meow to properly operate the alarm system. If during a pet sitting service period, the alarm system generates a false alarm that dispatches emergency personnel, or if the system fails to generate an alarm under legitimate circumstances, Ruff Ruff Ruff meow is not liable for any charges, fines, or other damages resulting from the malfunction of false alarms.

When You Return

Please contact Ruff Ruff Ruff meow by text or phone indicating that you have safely returned. If this communication is not received from you by your expected return date/time, Ruff Ruff Ruff meow will try to reach you by phone or text. If you cannot be reached to confirm that you have safely returned home, Ruff Ruff Ruff meow will continue the routine care that was planned and mutually agreed upon for your pets until you do safely return home. This will be billed to you at your normal rate for service.