It is your responsibility to pet-proof any areas of your home and yard that your pet has access to. This includes thoroughly inspecting fences, gates, latches, pet doors, invisible fences/collars, closing doors to rooms that are off limits, etc. I cannot be held liable for any injuries your pet sustains while on your property, including death should they escape. I am not liable for animal control fines.
I cannot be held liable for any charges, fines, or other damages resulting from the malfunction of false alarms that may occur during the pet sitting service period. Please inform me of any alarm codes during our meet & greet.
I will properly dispose of pet waste and do the best to clean up any accidents your pet may have. I cannot be held responsible for stains created by your pet. Please provide plastic bags, disposable gloves, old towels, cleaning products, paper towels, trash bags, and indicate where you would like the waste disposed of.
It is not unusual for plans to change at the last minute. However, please understand that I carefully set aside time to serve you and other clients. If pet care needs to be extended, I must be contacted immediately. There is no guarantee that I will be able to continue service beyond the original agreed upon end date of service. Any charges for unplanned services, such as additional visits, food, supplies will be due immediately upon your return.
I encourage you to bring up any special pet needs during our meet & greet. Please don’t surprise me with a special request right before your departure or in a note! I provide great flexibility to my clients, however, please give notice in advance so I can properly plan to accommodate them.
It is my policy to avoid shared pet care with friends and neighbors. An exception may be made for immediate family members. I cannot assume responsibility for your pet and property if third parties are invited to enter the premises during your absence. I will work around housekeepers, gardeners, lawn mowing service, pool/pond maintenance workers, etc., but again cannot assume responsibility should something happen to your pet or home while allowing a third party to enter your property during your absence.
Although all reasonable efforts will be made to provide the agreed upon services, inclement weather (e.g., snow or ice), national emergencies, acts of God, or other circumstances beyond my control may delay or prevent visits. In such a case, your emergency contact person will be notified so that other arrangements can be made, if necessary. All visits that are canceled as a result of inclement weather are credited to your account for use toward future services.
At this time, I do not charge for cancellations, so long as they are made for a legitimate reason in a timely manner. If you must cancel, please do so sooner rather than later, if at all possible.
I strongly advise that you to give a house key to a nearby neighbor or loved one who will be home while you are out of town. In the event that I cannot get to your pet due to storms, icy roads, fire or a personal emergency, I’ll make every possible attempt to reach them. Please keep me current with your emergency contact name and phone number.
I ask that you leave enough pet supplies; food, litter, treats, etc. If an item runs out, I can go to the store to find a suitable replacement. Upon your return home, you will be billed for the cost of the supplies, plus $25 to cover time and travel.
I reserve the right to refuse service or terminate service at any time before or during visits if your pet shows any form of human aggression.
I’m happy to walk your adult dog as long as they are leash-trained and do not pull or are overly aggressive. Please provide a 4′ or 6′ leash. Please no choke/prong collars or retractable leashes
Many feisty felines are shy or are not friendly to strangers. Some may hiss and swat, and others may not want to make an appearance during our visit. If this is the case, then the pet sitting visit may be cut short after cats needs of food, water and litter box scooping have been met.
If your pet is on medication, please discuss the regimen with me prior to booking. I reserve the right to refuse service based upon pet medication needs. I can administer pills, oral liquids, or topical ointment only. I am not able to give injections or IV.
All dogs under my care must be current with their DHPP (Distemper-Parvo), rabies, and bordetella (Kennel Cough) vaccinations.
All cats under my care must be up to date with their FVRCP (Feline Viral Rhinotracheitis, Calicivirus, Panleukopenia) and rabies vaccines.
Clients are required to show proof of the above prior to their scheduled Meet & Greet. This ensures the safety of yours and other dogs.
Within congested areas of Washoe County, all dogs over the age of four months are required to be vaccinated for rabies and licensed with Washoe County Regional Animal Services (W.C.C. 55.340, W.C.C. 55.350)
Pets that are using vaccine titers
in place of vaccinations must supply the date of the most recent titer test from pets veterinarian. Animals who are medically exempt from the rabies vaccination need to have a letter from the exempting veterinarian.
In the event your pet becomes ill or injured, I will make every possible attempt to contact you and your emergency contact. If your veterinary office is closed during your pets’ emergency, then your pet will be transported to Animal Emergency Center
or Sierra Veterinary Specialist & Emergency Center (Blue Pearl Pet Hospital).
You will be responsible for all medical and financial arrangements with the veterinarian. Cats must have a pet carrier to be transported in. Ruff Ruff Ruff meow will not be responsible for medical decisions regarding your pet, or for financial payment for any veterinary medical care.